none communication between deck and pc win 10

profile express software not recognised by win 10
I have just tried to set up EZ turntable with win 10 and although I can hear the sound from the deck it is not connecting to the pc.
I have used it with XP and win 7 successfully
I have tried re downloading the latest driver, and also tried 3 different USB ports but no luck
I have set record to USB and 2 channel dvd quality
any ideas?
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