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I’m annoyed and frustrated

Karaoke Pro Mic doesn't work!

I have opened my Karaoke Pro and the mic doesn't appear to work. I have put the batteries in it that were supplied in the box, and when you go to switch it on, the red light flashes once or twice, then nothing. I have tried other batteries with no luck either. Am I doing something wrong or is there a chance that the microphone is a faulty one? If it is a faulty one, how do I go about getting a replacement? I am located in Australia!
Cheers
Deb
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