Why isn't my Job Rocker not charging?

When I plug my Job Rocker into the wall, the green charging light illuminates then slowly fades out almost instantly. I checked the fuse and it seemed fine but I'm not really sure if I know what I'm looking for.

The problem seems to be that it won't actually charge. I plug it into the wall and basically nothing happens. It works though, that's what's strange. I also plugged in my phone to the Job Rocker while the speaker was plugged into the wall and my phone began to charge. This also made me feel like the Fuse was fine.

Why won't my speaker charge up? Terribly confused.
20 people have
this question
+1
Reply
  • Hello Ferrell,

    Thanks for posting. I'd like to help! Have you let it charge for at least 8 hours and then begin to use it? If so, it may sound like you may need to replace the battery inside the Job Rocker. Contact ION Audio support to double check. Log onto http://www.ionaudio.com/support to contact ION Audio support.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited

  • I did. Honestly I'm very upset about this. I've only had the product for a handfull of months. How difficult is it going to be for me to replace the battery?
    • view 9 more comments
    • It is not the batterie do not waist your money! It is the chip inside it has a bad connection or a bad solder
    • I agree, do not waste your money. I replaced my battery and as soon as the initial charge was down, it failed to recharge the new battery.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited

  • I am having a similar problem but I cannot get my battery cover to come off. I have removed the 4 screws but it will not pop out I tried to pry it out but it just rips apart when I try to do that.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited

  • Same problem for me. I replaced the battery and it won't charge. The speaker only works when plugged in. I contacted "tech support" and was sent an email indicating I would get communication within 72 hours. That was 6 days ago and I've heard nothing.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • I’m anxious
    Same here. Speaker will not hold a change.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • Same problem with my Block Rocker. How can you be an honest company if you sell knowingly faulty products. Is that why you keep changing the items name so it doesn't have a lengthy history of bad reviews? What a piece of crap, only got 3 uses with the battery
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • I'm having the same problem with my Explorer iPA76S. This was a gift but my friend didn't spend as much as she spent to buy a disposable product. I loved this thing but am now disappointing. I don't want to have to buy a new battery every few months. Emailed customer support but not sure where that will get me.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • This reply was removed on 2016-07-25.
    see the change log
  • I’m frustrated
    iPA57 bought from Costco. Had used it no more than 3 times, 20 hours(?) total. Fuse is fine, battery is fine (I took it out and measured it, holds 11.7v after 8hour charging), but the speaker just won't work without AC power. It looks like I'm having the same issue with a bunch of other people. Why is it happening? Howard
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • Your battery is bad. Yes it holds 12v but the battery has no CURRENT. Same thing happened to mine. I Ordered a new one from ebay $19 and I upgraded to 9amps so itll last longer than 75hrs. Woeks really good.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • 1
    I have the same issue with my job rocker plus. Weird part is that it does charge with the car charger ac adapter.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • Same issue here...had this job rocker plus for maybe 5 months and battery wont charge! Really getting disappointed with ion products. Even with no maintenence a battery should last longer than this. This is the 3rd tailgater style speaker i have purchased from them and probably my last! Time to move on to something better...
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated

  • I’m excited
    2
    Just repaired my Job Rocker !! Just like most everyone here mine worked fine but would not charge. This may be how to fix yours.

    Follow the red wire up from the battery to the circuit board and carefully try to disconnect it from the circuit board. Odds are the male spade connector will come off the circuit board. That's because it never got hot enough for the solder to actually stick to it when it was assembled at the factory. With time, the expansion and contraction from the heating and cooling of the circuit board causes this poor connection and prevents electricity from getting to the battery.

    Remove the male connector from the female part using plies (this was difficult and required wiggling the connectors back and forth while pulling hard - and I'm not sure if it is absolutely necessary ).Clean the two prongs on the male connector with some fine sandpaper or an emery board and put some solder flux on them. (If you are unsure how to solder watch a few videos on Youtube or get help from someone who can) Heat the prongs up with a soldering gun or iron and coat them with some solder. Carefully remove the circuit board (by removing 4 screws) from the plastic panel to which it is attached.Then insert the male connector back on the circuit board while heating up the solder on the back side causing the connector to properly solder to the board.

    Carefully plug your female spade connector back on the male spade connector you just soldered on the board. After making sure the circuit boards are not touching each other, plug your unit into the power and see if the charging light and the other 3 LEDs light up. If they do, unplug from your power, reassemble, plug back in and enjoy. If the don't, check where the black wire from the battery attaches to the circuit board and repeat the same procedure. Good Luck !

    Please post your results so we can all know if this is a common problem and a good fix! Thanks again!!
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited

  • Im having the same problem, only just got my speaker and plugged it into charge and the 'charge' light comes on and then fades out immediately. I can't understand why the battery is not charging if its brand new? Please give me some guidance.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited

  • My job rocker plus lights up looks fully charged when plugged in then I unplug and light fades away like it didn't charge all night it was refurbished should work right could you send me a new battery at no cost my unit is only 4 days old it really sounds good if I can get battery to charge
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited

  • Very easy nattery replacement. On the bottom , there is 4 screws that takes the bottom pannel off then the battey will come out.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • 1
    For those of you who've purchased a new battery (like I did), even purchased a new power circuit board (like I did), AND replaced the fuse near the power cord connection as described in the troubleshooting guide (http://www.noterepeat.com/products/io...) , and still haven't gotten your Job Rocker to take a charge again... I may have the answer for you.

    I'd read about checking the fuse in previous posts. I couldn't find one, at first. Did you know that aside from the fuse in the rear panel next to the A/C cord connection that there is another "in line" fuse in the positive (red) battery wire? It's covered in black heat shrink tubing. I stripped the heat shrink away and found the fuse was blown.

    Months of headaches and a bunch of money spent on parts, and then I find a fuse never mentioned in any of the product literature.

    I hope this helps.

  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited

  • it is very interesting to see the comments related to this item. just to be silly but how would it charge a lawn tractor battery or to use as a battery charger in general.. the lawn tractor battery is a decent size wet cell.. same can be said for a small motorcycle battery they have to be vented a bit.. another item.. you can or could add a large value CAP on the battery itself to disipate the consistent hammering of the cells from the speaker music.. i just think it would be super silly to modify in this way.. i have a gemini mpa500 with the light in it.. its definately going to have some kind of modification for a bigger battery.. its a wicked little speaker tho.. i seen the ion one onsale after a christmas blowout and its still there.. i had been wondering what was in it.. so everyone has mentioned this... but anyways as for the 12v sla.. those are common to safety lights for power outages.. simple to find those and you can find larger ones or better ones. seek and ye shall find.. as for the fuses. maby on the charging end it might or could be beefed up a little bit. its small tho for a reason so it will easily blow. 3amp should be fine i would think i never checked the current on it.. on your own but passing on some ideas.. best wishes..
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • what had come to my mind was can the music speaker basicaly be used as a battery box and then also put a couple of posts on the back of the cabinet to have a little portable standby battery around.. lawn tractor battery in milkcrate works well. im just saying... sometimes also people like things for small solar projects or other items.. then also getting back to another power item, not to put another brand here but as example the small rca tv thats 19 inch has a 12v input which an be used from 12v power.. then also in instance such as many of these speaker they can be used from 12v system instead of using AC power. there is 101 different ideas.. i had alr3eady taken a sylvania boom tube and added high power lithium to it.. lots of room inside.. then also have a fold up solar charger.. then also a small goose neck light that fits the usb.. i put it in the sun the odd time.. it holds charge a very long time.. its the most amusing thing in a blackout.. a little boom tube and a bright light.. the same can be said for 12v television and atsc as exampel.. ideas for cottage.. or ideas for a boat or up in the woods.. or just general fun with music and electronics. anyways good value for portable power when you need 12v juice.. lawn tractor battery.. if thats too big little motorcycle battery.. also to note AGM battery cost a little more. but is larger battery for projects nice tho..
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • another item is to convert or modify the unit for use with an external battery or to use the device as a battery charger.. pretty snazzy battery charger for a 12v battery.. all is not lost regardless.. some places sell these really very light duty booster cables that come with a screwdriver kit.. they are very light.. they can or could make a nice option for the speaker as well.. sounds silly.. but its rather nifty option also.. as long as someone who is talgating does not decide to pop the hood to get the juice from the automomobile main battery.. it can or should charge basicaly any battery thats connected to it.. most charging systems say the battery is fully charged when it reaches 14.2v as being full.. 13.8 is the standard operational run voltage. its really a little higher in a fully charged battery.. // another comment is this just to be specific of the 12v sLa battery.. they are easy to find... what you should do is go to an industrial electrical shop that carries plug in emergency lighting for power failure. different shops will have a variety of batteries.. most all of them will fix the speaker. most all can also be charged by the speaker.. its really not rocket science... if you can not do it.. bring the speak with you to the place.. its the same as the replacement of the SLA in an emergency lamp.. its the same procedure.. its the same or similar debug also if its not charging with the fuses and everything else.. i have modified and designed several small projects that use solar or batteries and or modified radios ect.. thats the most simple advice that i can give to anyone who would have a problem with this.. i have read other posts and folks say their warranty is out and the device is not charging and has a bad battery.. saying it costs a fortune to fix.. this is not true at all.. find a place that sells emergency lighting.. they have the battery. a smaller one. a bigger one. a better one. its only a 1very simple 12v battery and charging circut.. bring the speaker with you to the shop on a saturday they will fix it for you on the counter and gladly sell you the battery.. they might even have one there and say here take this one.. because in some instances also.. some emergency lighting has to be replaced every so often.. with a date code.. so if you ask politely. guess what. you might even get a free battery plus a spare replacement.. ask any electrician. hey buddy where is a shop that sells emergency lamps for a power failure.. the kind you plug in and when the power goes they come on.. they have 12v sla batteries... you can also use 6v batteries.. you just need to use two of them in series for the 12v... then is the powerwheels approach.. find a 12v powerwheels battery and pop that in.. anything is possible. simply put tho.. trust me when i say lawn tractor battery.. its small light and has a handle is cheap.. you can always make a harness so its a fool proof hookup or an option to plug it in.. very good power source for small 12v items.. lawn tractory battery.. blackouts. small power backup.. ect.. you can use these in small projects with no problem.. little plastic tool box and put some baking soda in it. its pretty safe. but its a battery to respect it and use care with it because the acid is harmful and is not a toy.. thats why the device uses a SLA sealed lead acid in the first place.. a small motorcycle battery is the same issue. its smaller than a lawn tractor battery which is really overkill for small electronics.. if your still puzzled.. or would like to have the thing modified.. ask any shop who sells emergency lighting.. its a 15 minute job to make a harness or help a person choose a battery either free pay or otherwise.. best wishes to everyone and keep the music going (-:
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. kidding, amused, unsure, silly sad, anxious, confused, frustrated indifferent, undecided, unconcerned happy, confident, thankful, excited

  • Like Alex Castro said, the DC in port still seems to work, although I'd like to go through the steps David N Sage mentioned at some point.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned sad, anxious, confused, frustrated