iTunes import problem

A problem has started to occur using ez vinyl/tape converter to import audio files into iTunes. A dialog box appears saying that the track can't be imported because iTunes has an active window open: do I want to retry. Choosing 'yes' just causes the box to reappear and the only way to get out is to close the programme, losing the tracks recorded. There are no obvious iTunes windows open and I've made no changes to the software since before the problem occurred. Reinstalling the software doesn't make a difference. Nor does restarting iTunes. My laptop is running WIndows XP. Thanks
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