Is there any chance to get some replacement part's for ION block rocker (white) ?
My ipod docking port got damaged and i want to buy the whole board where the port is attached to. i can easy replace it by myslef.
thanks for your message.
i have called the UK technical support today. they told me to conntact the local dealer in Poland. the local dealer (IQ Consulting) told me they cannot get any spare parts from ION and the only thing they can do: is to sell me a new block rocker (??!!) or shipp my device to the UK where it might get (or not) fixed.
i'm out of waranty so shipping the blockrocker to the local dealer, to UK and back to me makes no sense and cost a lot of money.
i do have another problem with this machine. the battery is not charging. i thought that the battery is damaged. yesterday i have replaced it with a brand new one but it didn't changed anything. it works as long it's connected to the plug.
a friend of mine works for Red Bull and they (as a company) have bought a lot of block rockers to run local events. some of them were also given to the DJ's that have won first prize in 'iBattle' event, made also by Redbull.
Many of these users reported the same malfunction - battery isnt charging.
The charging light glows only for a few secons and then it goes blank :/
do you have any solutions or a direct e-mail conntact to someone who can help?
btw. this is the spare part i was talking about:
i wish I could help you more but I am not apart of the service team. I just have the contacts I listed above. I don't have anyone that can give you direction on how to fix this device yourself nor will most companies for policy/legal reasons. They are going to recommend you take it to an authorized repair station to get repair information or direction. Sorry for the inconvenience and for your location conflict.
Good afternoon..... I own 2 white ion block rockers. One of them is missing the plastic piece that slides back and forth on the docking site which allows you to adjust and secure various type ipods.
Is there any place that may sell spar parts from defective and/or returned block rockers? If so, how much would they charge plus S & H. I've looked all over without any luck. Even contacted Ion and was told that part is not available. Doesn't make sense to me because it's something that slides on/off. Guess they want you to pay 150.00 for a piece that costs probably $5-$10.
Any feedback will be greatly appreciated. Thanks in advance....
try to call or send email to Germany. you can buy any spare parts you need. they helped me alot.
THIS IS YOUR MAN: ;)
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